Privacy Policy

Your privacy is important to us. Learn how we protect your personal information.

Introduction

Buffalo Lake Lending ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for a loan, or interact with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using Buffalo Lake Lending's website and services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

📅 Last Updated: October 2024. We may update this policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

Apply for a Loan

When you submit a loan application, we collect personal information including your name, date of birth, Social Security number, contact information (phone and email), address, employment information, income details, and banking information.

Contact Us

When you contact our customer service team via phone, email, or mail, we collect the information you provide in your communication.

Create an Account

If you create an account on our website, we collect your login credentials and account information.

Information Collected Automatically

When you visit our website, we may automatically collect certain information:

Device Information

We collect information about the device you use to access our website, including device type, operating system, and unique device identifiers.

Usage Information

We collect information about how you interact with our website, including pages visited, time spent on pages, links clicked, and search queries.

Location Information

We may collect general location information based on your IP address, but we do not collect precise geolocation data without your consent.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience and understand how you use our website. You can control cookie settings in your browser.

How We Use Your Information

We use the information we collect for various purposes:

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Process Applications

To process your loan application, verify your eligibility, and make lending decisions.

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Manage Loans

To manage your loan account, process payments, and send you loan statements and notices.

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Customer Service

To respond to your inquiries, provide customer support, and address your concerns.

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Security & Fraud Prevention

To protect against fraud, unauthorized access, and other security threats.

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Analytics & Improvement

To analyze how you use our website and services to improve our offerings.

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Legal Compliance

To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We take your privacy seriously and do not sell your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our website, processing payments, and providing customer service. These service providers are contractually obligated to use your information only as necessary to provide services to us.

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, subpoena, or government request.

Business Transfers

If Buffalo Lake Lending is involved in a merger, acquisition, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will provide notice of any such change.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

Aggregate Information

We may share aggregated, non-personally identifiable information with third parties for marketing, analytics, and other purposes.

Data Security

Buffalo Lake Lending is committed to protecting your personal information. We implement industry-standard security measures to safeguard your data:

Encryption

We use SSL (Secure Sockets Layer) encryption to protect data transmitted between your device and our servers.

Secure Servers

Your information is stored on secure servers with restricted access. Only authorized personnel can access your personal information.

Access Controls

We implement strict access controls to ensure that only employees who need access to your information for their job functions can view it.

Regular Updates

We regularly update our security systems and practices to protect against emerging threats.

⚠️ Important: While we implement comprehensive security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access

You have the right to request access to the personal information we hold about you.

Correction

You have the right to request correction of inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain legal requirements.

Opt-Out

You have the right to opt out of certain uses of your information, such as marketing communications.

To exercise any of these rights, please contact us at (800) 835-1988 or support@buffalolakeloanslending.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Session Cookies

These cookies are temporary and are deleted when you close your browser. They help us maintain your session and remember your preferences.

Persistent Cookies

These cookies remain on your device for a longer period and help us remember your preferences on future visits.

Analytics Cookies

We use analytics cookies to understand how you use our website and to improve our services.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to use certain features of our website.

Children's Privacy

Buffalo Lake Lending's website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information and terminate the child's account.

If you believe we have collected information from a child under 18, please contact us immediately at (800) 835-1988 or support@buffalolakeloanslending.com.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Buffalo Lake Lending's website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

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Call Us

(800) 835-1988

Available during business hours

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Email Us

support@buffalolakeloanslending.com

We'll respond as soon as possible

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Mail Us

P.O. Box 254
Ft. Thompson, SD 57339

Changes to This Privacy Policy

Buffalo Lake Lending may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this page.

Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

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